Care

SHIPPING
If your item is in stock, we will do our best to despatch your order the day you place it. If you have a custom order it may take us a little bit longer.

Your order will be sent by tracked delivery. This service should take between 2-5 working days and you will be emailed a tracking number when your parcel is sent.

Destination Delivery Cost (First Item) Each Additional Item
Ireland €8.00 +25%     (€2.00)
UK/Europe €12.00 +25%     (€3.00)
USA/Canada €12.00 +25%     (€3.00)
Australia/Japan €22.00 +25%     (€5.50)
Other Countries €22.00 +25%     (€5.50)
Note: Shipping is calculated automatically at checkout. All items are sent by tracked delivery. Some examples:
• Shipping cost for 4 items delivered within Ireland – €14.00 (€8.00 + €2.00 + €2.00 + €2.00)
• Shipping cost for 2 items delivered to Canada – €15.00 (€12.00 + €3.00)
• Shipping cost for 3 items delivered to Australia – €33.00 (€22.00 + €5.50 + €5.50)

CHARGES
If your delivery address is within the EU 23% VAT is included in your total price. Product prices for all other destinations do not include VAT but you may have to pay import duty and tax on delivery.

RETURNS
If the goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do, you can choose between a refund or an exchange. If you have any doubts on sizing please contact us.

We’re sound, and you’re grand. We also repair any Lee River belt. People get attached. We understand. If it’s got miles left on the clock we will keep it on the road.

WARRANTY
Lee River products are covered by a 5 year warranty from original date of purchase when used under normal conditions and for the purpose intended. This warranty does not apply to damage caused by normal wear and tear, unreasonable use or neglect.

We’re reasonable people. Just don’t drop the buckle end of your belt on a tiled floor while you’re hopping around trying to get into your jeans….This results in a broken pin. (Happens a lot!)

Our stuff is designed to last, and should give a lifetime of use if you treat it with respect. If it doesn’t, then we will gladly replace it.  A belt was once used to remove an overheating radiator cap. No ill effects were reported.

This one’s just hit it’s 20th birthday:

 

OUR LEATHER
We use certified Italian veg-tanned cowhide. Vegetable tanning is the most traditional way of tanning hides. Using Italian artisans, most of the process is done by hand and can take up to 40 days to produce. Vegetable tanning uses natural ingredients such as the bark of chestnut trees. This means the finished colours are usually warm, rich tones of natural browns. Our tannery has a rich heritage, is family owned and is one of the most respected tanneries in Italy.

Vegetable-tanned leather absorbs the traces of our living, it gains character without degrading. The natural ageing does not compromise its resistance and gives it a vintage look with warm colour shades showing evidence of being a natural product.

LEATHER CARE
Leather is a natural product and needs to breathe. If it gets wet, dry it slowly at room temperature rather than direct heat.

Leather has human characteristics. Just as we do not like to be locked up in an airless environment which is too hot, too cold or very damp….neither does your belt.

Do not overfill your bag or wallet. Leather stretches out, but rarely back.

PRIVACY
We are dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone else. We use this information to identify your orders, provide you with Lee River updates (if requested) and to personalise your shopping experience with us.

Our site uses cookies to allow you to login to your account and to maintain a shopping cart between sessions. Our site will work without cookies enabled, but they allow us to give you a more friendly, interesting and enjoyable shopping experience.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when signing in to your account or proceeding to a checkout to finalise an order you may wish to make.

PAYMENTS
Please be assured that all card payments are processed securely via Realex.